6 Ways an Employer of Record Transforms Employee Experience

Competitive pay, good interpersonal relationships, and opportunities to develop professionally are just a few of the key aspects of a positive employee experience.

When all your employees are in one location, under one roof, it feels easier to control all these aspects and ensure high employee satisfaction. However, when you start hiring globally, this control diminishes.

Partnering with an Employer of Record (EOR) to hire remote international workers without setting up your own legal entities introduces an additional variable that can influence your company culture. This change has the potential to affect the overall employee experience you can offer to your global workforce.

Luckily, Deel eliminates organizations’ worries about creating a world-class global employee experience. Here are six ways Deel EOR ensures your international hires enjoy an equitable and positive experience no matter where they reside.

1. Fast and streamlined onboarding

Through automated workflows and country-specific fields covering different worker types in 100+ countries, Deel EOR enables customers to cut onboarding time in half, making the hiring process more efficient and positive for global employees.

The onboarding process can set the tone for the entire employee lifecycle, whether it’s chaotic or streamlined and efficient. Naturally, you want to aim for the latter, but when you run a global team, creating a standardized onboarding process can be challenging:

• Adding workers to HRIS and payroll tools
• Collecting compliance documentation for each country
• Providing access to tools and equipment to new hires
• Scheduling orientation calls and 1:1 meetings with managers
• Providing training materials to new employees
• Integrating new hires into the work environment

Inefficiencies in executing these tasks can impact how fast new hires become fully productive in their roles, whether they develop a sense of belonging to their team, how supported they feel, and more.

However, with proper processes, a new employee can be ready to hit the ground running in no time, from both compliance and scope of work perspectives.

Deel enables companies to provide a world-class onboarding experience with automated workflows.

• Auto-assign tasks based on department or location
• Onboard new hires in Slack without an external login
• Get a comprehensive overview of your onboarding pipeline
• Bridge knowledge gaps with custom training courses with Deel Engage

2. Easy self-service platform

Deel offers self-service features within the platform to enable workers to view their contracts, salary, payslips, and benefits when they need them.

This way, employees can edit their personal data, download worker verification letters, access their health insurance and other benefits, and so on. They also skip unnecessary communication touchpoints, like contacting HR to complete these tasks for them or waiting for approval from another team member who might be in a different time zone.

In 2021, a survey that included thousands of knowledge workers found that most workers prioritize flexibility through autonomy in a work arrangement. While this autonomy can be more challenging to achieve in remote and distributed teams, it contributes largely to job satisfaction and employee retention.

A recent study found that providing individuals with greater autonomy resulted in increased responsibility and employee engagement. By giving your team members more control, you can also positively impact their well-being—79% of employees who felt satisfied with their level of autonomy reported having overall good mental health.

Deel helps make your team more autonomous and your processes more efficient by offering employees self-service features within the platform. For example, they can access their pay stub directly, change their own email address, or select a different preferred withdrawal method.

Discover how Moralis doubled its international workforce while boosting team experience with Deel.

See also: Benefits of Employee Self-Service for Global Payroll Teams

3. Competitive benefits and perks

Deel enables customers to provide competitive and attractive benefits packages to their employees and attract top talent around the world.

A study by the US Chamber of Commerce Foundation showed that benefits are a top reason for 63% of employees to stay with an employer.

An EOR takes care of all benefits administration required by law in the country the employee resides in and any additional perks a company chooses to include in the compensation to attract global talent. This can be a particularly useful, strategic approach for small businesses, which may not be able to afford expensive employee benefits for their foreign teammates.

By partnering with an EOR organization, even startups and small businesses with limited resources can afford to offer comprehensive benefits and competitive perks to their international employees.

For example, if an Asia-based or Europe-based company wants to hire talent in the US, it may discover that healthcare and related benefits are very costly in the US. Health insurance is the most important benefit an employer can offer, but it can cost several thousand dollars per month, even for a small team, which is an additional cost on top of an employee’s salary.

Luckily, Deel can provide distributed teams with health insurance, help with plans and pricing, and recommend standard coverage levels.

Discover how Bowtie Life Insurance attracts and hires global talent with Deel.

See also: Guide to a Competitive Global Employee Benefits Plan

4. Flexible payment and withdrawal methods

Our platform offers multiple payment methods, including the recommended Direct Debit, as well as SWIFT, Wise, Brex, and other ways of paying your international employees.

Employees can split their salary between multiple bank accounts, view their payslips, add business expenses to their pay, edit their own bank details, and add worked and/or overtime hours when applicable.

Thanks to Deel’s comprehensive payroll platform, employers can automate payments, tax calculations, and other payroll-related tasks so that employees can get paid on time, every time—no matter where they are. One-click payments eliminate delays in salary processing, so you pay your entire team simultaneously, providing an equitable experience for everyone.

Deel also offers industry-beating flexibility with extended payroll cut-off dates and on-demand payroll. These features give EOR clients more time to adjust their payroll and provide exceptional financial support to their employees.

Discover how Zip Co avoided pay day delays with Deel.

See also: Employer's Guide to On-Demand Pay: Definition, Uses, and Benefits

5. Dedicated HR experience teams

Unlike most Employers of Record that only focus on customer experience, Deel has in-house dedicated HR experience teams that provide support to your EOR employees in their time zones and languages.

Without proper guidance, employers are likely to make mistakes while managing their payroll and compliance, which can lead to different penalties and legal risks, as well as delays in payments. To make sure employees are paid on time, Deel provides 24/7 in-app chat human support in 13 languages, and the first contact resolution rate is 80%*, one of the highest in the industry.

Customers also get a dedicated onboarding manager as soon as they sign a contract with Deel—a team member who will walk you and your team through the platform and help with migration.

See also: Handling Customer Experience During Company Hyper-Growth

6. Sensitive offboarding

Deel’s in-house team of legal experts has local knowledge wherever you hire to ensure the offboarding process is compliant with applicable laws and regulations. This way, you’ll provide the employee with the offboarding package they’re entitled to and terminate the employment relationship on good terms.

Just like different countries have different employment laws, each country has different termination requirements. In some cases, mutual termination agreements are the best option for separating with employees. Navigating a mutual termination agreement properly limits litigation risk, while secure handling of sensitive information during offboarding is a challenge for many HR teams.

Deel helps you painlessly offboard employees regardless of their location, making it easy for either the employee or the employer to initiate the process.

Our intuitive checklist for offboarding employees simplifies the process and even helps you reassign the departing employee’s responsibilities. We can offer a legal review of your termination request and automatically calculate and prepare final payments based on the termination date, local and national labor laws, time off used, and any additional items like severance pay.

Deel also assumes responsibility for informing employees about terminations and guiding your team members on effective communication strategies to preserve employee morale.

Discover how DevBase automated 20+ recruiting and HR processes with Deel.

See also: How to Legally Terminate an Employee with Grace

Top talent deserves a top-notch experience with Deel

In today’s competitive labor market, providing a great employee experience is essential to attracting and retaining top talent.

When choosing an EOR, viewing it as a strategic partner in cultivating an outstanding work environment is essential. How the EOR treats your workforce directly impacts your organization’s outcomes and bottom line. Engaged employees are happier, more productive, and more committed to the organization’s mission and profitability.

Throughout every stage of the employee lifecycle, Deel is here to support your talent and is committed to improving employee experiences with streamlined processes, self-service features, perks, and an outstanding HR experience team.

Learn more about why business leaders from all over the world trust Deel with their global hiring efforts and how we become your competitive advantage in new markets.

Book a demo today.