Meet Deel’s New AI Support Agent

At Deel, we’ve always been committed to delivering exceptional customer experiences. Our latest innovation is a testament to that commitment—introducing the Deel AI Support Agent, a cutting-edge tool designed to elevate our customer support to new heights. Designed to deliver fast, reliable, and personalized support around the clock, our AI agent is already making a significant impact on how we serve our global community.

A Giant Leap in Efficiency

In customer support, speed and accuracy are everything. That’s why we developed the Deel AI Support Agent, which boasts an impressive 50% absorption rate, significantly higher than the industry average of 20-30%. This means the AI handles half of customer inquiries in real-time, allowing you to get the answers you need quickly and return to what matters most—your work. With the AI agent managing routine questions, our human customer support agents can dedicate more time to complex issues, making your experience not only faster but also more efficient. The result? Quicker resolutions, more satisfied customers, and more time for you to grow your business.

Customer Satisfaction That Matches Our Standards

At Deel, we don’t compromise on quality. Our AI agent is no exception. It delivers the same level of customer satisfaction as our human agents, ensuring that every interaction meets the high standards you’ve come to expect from us. Whether you’re chatting with our AI or a real person, your experience remains consistent and top-notch.

24/7 Support in 50+ Languages

Global teams need global solutions. That’s why our AI Support Agent is available 24/7, ready to assist you whenever you need it. With support for over 50 languages, it’s designed to meet the needs of our 35,000+ diverse client base, no matter where you are or what language you speak. This round-the-clock, multilingual support ensures that Deel is always there for you, providing seamless assistance across 150+ countries, time zones and languages.

We’re continually gathering data and feedback to fine-tune our AI agent. As it improves, we’ll keep you updated on the enhancements and improvements that make your experience even better.

The Future of Customer Support at Deel

The launch of our AI agent is more than just an upgrade—it’s a glimpse into the future of customer support at Deel. We’re leading the way in leveraging AI to not only keep up with industry standards but to set them. Our goal is simple: to make your experience smoother, faster, and more efficient without sacrificing the quality of service you deserve.

Upcoming Features and Future Plans

Since our last support update, we’ve cut our First Response Time for email support from 4 hours to just 2 hours, all thanks to Deel AI. And we’re not done yet—our AI tools are constantly evolving to make sure your support experience is faster and smoother.

But that’s just the start. We’re always looking for ways to make your experience even better and we’ve got some exciting new features in the pipeline to supercharge our AI agent even further. Stay tuned for more updates, and as always, we’re here for you 24/7 in over 50 languages. Your feedback helps us keep leveling up!