How Outreach centralizes HR and payroll across 5+ countries with Deel

Outreach is a leading sales execution platform that helps market-facing teams create and close more pipeline.

During its global expansion, Outreach faced significant challenges in managing its growing workforce, particularly when expanding into new countries like India and Mexico. Setting up legal entities was lengthy and complex, delaying employee onboarding and hindering their aggressive growth plans.

Outreach also managed independent contractors through various agencies worldwide. This fragmented approach made it difficult to get a clear overview of spending and efficiently manage their contingent workforce.

Additionally, relying on multiple vendors for global payroll led to administrative headaches and a single point of failure, with one person responsible for managing each country’s processes. “Our biggest challenge was not having a unified system to manage and pay our global workforce. We needed a comprehensive solution for HR and payroll, and that’s where Deel came in.” — Stephen Epling, Vice President of Global Rewards and Workplace, Outreach

With Deel, Outreach has streamlined its team management, country entry, and global payroll. Initially, Outreach used Deel EOR to quickly expand into new countries without setting up legal entities, enabling faster hiring and supporting their growth ambitions.

As Outreach grew, they used Deel Contractor of Record to simplify contractor management, reducing reliance on multiple agencies. This consolidation eliminated the need for manual processes and has made tracking their contingent workforce spending easy.

With Deel Global Payroll, Outreach successfully consolidated its payroll operations, reducing the number of payroll vendors by 75%. By centralizing payroll through Deel, payroll data is accessible in one place to improve efficiency and reduce the risk of errors.