35,000+ companies from startups to enterprise choose deel
Choose Deel over Multiplier
Coverage
Hire wherever you want. We mean it.
With global entities, payroll infrastructure, and in-house experts in 110+ countries, Deel offers a wide range of hiring options with unmatched onboarding timelines. Multiplier* allows for hiring in fewer countries with longer onboarding times.
Country coverage for EOR and global payroll services
110+
Not advertised
Owns majority of the entities where services are provided with local in-country experts across HR, legal, mobility, and payroll
In-house operated payroll for all countries in which they provide EOR and payroll services
Owns 50+ payroll engines
Platform
Everything HR, all in one place
Deel consolidates everything you need to manage a global team so you can cut costs, save time and admin, and scale confidently. While Multiplier offers a solution to hire and pay workers, it lacks other key HR functions like performance management or reporting.
Free HRIS to manage your entire workforce
US PEO services, including EPLI and SUTA for PEO Report States free of charge
In-house immigration services with visa sponsorship for multiple countries, including the US
Get a worldview of your workforce with global HR customizable reporting on headcount, costs analytics, DEI, and more
Automate IT operations and logistics for employee equipment from deployment to end-of-life in 130+ countries
Provide unmatched flexibility to your workers with Earned Wage Access (EWA) for employees and advance payments for contractors.
Automation
Save precious time on HR admin
Deel has a wide range of integrations and built-in automation. Multiplier has fewer integrations and still heavily relies on chat for many processes.
80+ powerful integrations to keep all data synced and updated
API to automate any workflow
Compliance Hub to automatically alert customers on new regulations and potential violations in 150+ countries
Compliance Hub to automatically alert customers on new regulations and potential violations in 100+ countries
Payroll variance: We help you identify, provide context, and communicate reasons for pay changes every month
Payments
Pay contractors easily and compliantly
Deel's contractor compliance and payments infrastructure is strong and reliable, providing a best-in-class experience. In contrast, Multiplier only caters to time-based contractors and offers fewer withdrawal options.
Create fixed, by hour, and by milestone agreements
Supports multiple client payment methods apart from ACH, SEPA, BACS, and credit/debit card—like Coinbase, Mercury, Brex
8+ withdrawal methods for contractors, including PayPal, Payoneer, Wise, Coinbase, a global debit card, and more
Global debit card and advanced withdrawals for contractors
Support
Get fast, reliable in-house support
We believe in catering to your communication preferences. That's why we offer a range of channels to connect with us easily. Multiplier only offers web and in-app chat, potentially making communication less speedy and personalized.
With a 100% in-house team dispersed in 49 countries, we control the quality, training, and career path of everyone in support.
Multi-channel support: 24/7 in-app chat for you and your teams, email, WhatsApp, phone, call back requests, video calls, and Slack for enterprise
AI assistant for instant global HR and compliance insights in 100+ countries, in-app and integrated into Slack
*This representative comparison is based on known Multiplier product features as of February 2024.
Faster, more flexible payroll
In most countries, Multiplier requires submitting payroll by the 15th of each month, leaving less time to make adjustments and resulting in extra fees for off-cycle payments. Deel’s industry-leading cutoff dates provide unmatched flexibility.
Providers with owned entities vs. in-country partners: What's better?
.
Aggregators, like Multiplier | ||
---|---|---|
Customer service | Direct access to your provider: You'll have fewer touchpoints in communication and faster resolution of any issues, especially if they offer a dedicated customer success manager | Lower quality of overall service: Multiple touchpoints and delays in communication can reduce problem resolution speed and the provider’s responsiveness to your needs |
Employee experience | Better employee experience for your global team: Your workers will have a consistent and equitable experience across locations, as you don't depend on local vendors and their way of doing business | Inconsistent processes: Multiple payroll or HR partners on the ground can also mean varying processes, which creates a fragmented employee experience and may lead to employee dissatisfaction |
Security | Mitigated data security and compliance risks: Your data is better protected,
as no third-parties are involved in handling sensitive employee information | Dependence on multiple vendors: The risk of potential disruptions to your international operations increases with the number of vendors an aggregator works with |
Customization | More customization: You're not limited to what a specific in-country
partner can offer, especially in terms of HR policies | Limited customization options: Aggregator providers often offer standardized solutions and the one-size-fits-all approach |
Compliance | Stronger local compliance: With an already established presence in a foreign country, wholly-owned providers understand local laws better and can keep up with regulation changes | Increased compliance risks: Without a dedicated entity in each country,
an aggregator has to rely on local partners to provide them with local tax regulations and employment updates, exposing you to liability |
Costs | Overall cost savings: Providers who own entities in your target countries typically charge less because they manage processes in-house, and there are no third-parties to pay additional fees to | Higher service costs: As in-country providers charge their own fees, the overall cost of using EOR services can be higher with the aggregator model due to additional costs (like add-on fees or changes in pricing) and higher risks of noncompliance |
Elevating customer support to new heights
At Deel, we believe that exceptional customer support forms the backbone of effective global HR and payroll management. Our journey to becoming the leading all-in-one HR and payroll platform for global teams means constant innovation and a deep commitment to our 35,000+ clients.
91%
of customer issues resolved at first contact with live chat
6 min
to resolve most EOR and contractors’ issues
90%+
CSAT maintained over 16 months
4.8/5
rating on G2 for our customer support
See why our customers love us
Disclaimer: The data coming from G2 was collected as of July 2024 and is subject to change or update. Deel does not make any representations as to the completeness or accuracy of the information on this page.