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powered by g2 — Data as of 07/2024

Deel vs. Omnipresent

Deel has 150+ entities, 68+ integrations, 15+ payment methods, an HRIS, 24/7 support, and more to help you efficiently and compliantly streamline hiring, paying, managing, and developing an international workforce.

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35,000+ companies from startups to enterprise choose deel

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Deel is rated higher than Omnipresent in 100% of the shared G2 Fall 2024 category reports

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Choose Deel over Omnipresent
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1

Coverage

Hire wherever you want. 
We mean it.

Omnipresent’s* coverage is partly built on partners. Deel stands apart, using our own infrastructure in 110+ countries and employing in-house experts

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EOR services: Hire EOR employees in 110+ countries

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Average time to onboard EOR employees

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3 days

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Not advertised

Global payroll provided in 120+ countries, with treasury services where allowed and Payroll Connect

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In-house processed payroll for all countries in which they provide EOR and payroll services

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Payroll engines owned

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50+

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Not advertised

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2

Platform

Save time with our all-in-one HR platform

Deel consolidates everything you need to manage a global team so you can cut costs, save time on admin, and scale confidently. While Omnipresent offers a solution to hire and pay employees, it lacks other key HR functions like performance management or reporting.

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Free HRIS to manage your entire workforce

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In-house mobility services covering 40+ countries

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Performance management, career development, learning management, HR Slack plugins

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Automate IT operations and logistics for employee equipment from deployment to end-of-life in 130+ countries

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3

Payments

Give your team an exceptional payment experience

Our flexible and automated payments infrastructure sets us apart from Omnipresent, which provides fewer payment options to clients and their employees than Deel.

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Cutoff date

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15th-20th

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6th

120+ currencies supported, including crypto

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15+ payment methods, including BACS, Coinbase, PayPal, Wise, Mercury, and more

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4

Support

Get fast, reliable 
in-house support

We believe in catering to your unique communication preferences. That's why we offer a range of channels to connect with us easily. Omnipresent only offers 24/5 support mostly via email.

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With a 100% in-house team dispersed in 49 countries, we control the quality, training, and career path of everyone in support.

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Multi-channel support: 24/7 in-app chat for you and your teams, email, WhatsApp, phone, call back requests, video calls, and Slack for enterprise

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AI assistant for instant global HR and compliance insights in 100+ countries, in-app and integrated into Slack

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*This representative comparison is based on known Omnipresent product features as of April 2024.

Faster, more
flexible payroll

Omnipresent requires payroll submission by the 6th of each month, leaving less time for adjustments and more fees for off-cycle payments. Deel’s industry-leading cutoff dates and on-demand payroll provide unmatched flexibility.

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Deel HR

Save with one HR system for your entire team

We understand the challenges of business expansion and managing a global workforce across disjointed local systems. We offer our comprehensive HRIS for free, ensuring your journey with our EOR and Global Payroll is seamless.

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Providers with owned entities vs. in-house country partners: What's better?

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Aggregators, like Omnipresent
Customer service
Direct access to your provider: You'll have fewer touchpoints in communication and faster resolution of any issues, especially if they offer a dedicated customer success manager
Lower quality of overall service: Multiple touchpoints and delays in communication can reduce problem resolution speed and the provider’s responsiveness to your needs
Employee experience
Better employee experience for your global team: Your workers will have a consistent and equitable experience across locations, as you don't depend on local vendors and their way of doing business
Inconsistent processes: Multiple payroll or HR partners on the ground can also mean varying processes, which creates a fragmented employee experience and may lead to employee dissatisfaction
Security
Mitigated data security and compliance risks: Your data is better protected, 
as no third-parties are involved in handling sensitive employee information
Dependence on multiple vendors: The risk of potential disruptions to your international operations increases with the number of vendors an aggregator works with
Customization
More customization: You're not limited to what a specific in-country 
partner can offer, especially in terms of HR policies
Limited customization options: Aggregator providers often offer standardized solutions and the one-size-fits-all approach
Compliance
Stronger local compliance: With an already established presence in a foreign country, wholly-owned providers understand local laws better and can keep up with regulation changes
Increased compliance risks: Without a dedicated entity in each country, 
an aggregator has to rely on local partners to provide them with local tax regulations and employment updates, exposing you to liability
Costs
Overall cost savings: Providers who own entities in your target countries typically charge less because they manage processes in-house, and there are no third-parties to pay additional fees to
Higher service costs: As in-country providers charge their own fees, the overall cost of using EOR services can be higher with the aggregator model due to additional costs (like add-on fees or changes in pricing) and higher risks of noncompliance

g2 momentum leader

#1 multi-country payroll software

G2 named Deel the #1 platform across multiple 
global products.

  • #1 Contractor Management Software
  • #1 Enterprise Multi-Country Payroll Software
  • #1 Employer of Record (EOR) Software

G2 Grid® for Multi-country payroll software

Elevating customer support to new heights
At Deel, we believe that exceptional customer support forms the backbone of effective global HR and payroll management. Our journey to becoming the leading all-in-one HR and payroll platform for global teams means constant innovation and a deep commitment to our 35,000+ clients.
91%

of customer issues resolved at first contact with live chat

6 min

to resolve most EOR and contractors’ issues

4.8/5

rating on G2 for our customer support

90%+

CSAT maintained over 16 months

See why our customers love us

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“Deel is hands-down the most compatible all-in-one solution for modern organizations. With everything you need to hire and pay workers in one platform, no other provider comes close to the level of partnership they offer.”

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Lindsay Ross

CHRO at Bitpanda

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“Deel stands out from other providers with its user-friendly platform that centralizes various HR tasks, exceptional customer service that makes us feel valued, and robust compliance.”

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William Dagiantis

Cofounder & CEO at Cloudasta

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“With our previous EOR provider, responses from the client support would take days. Not only is Deel’s support faster, but with Deel AI, we get answers to global HR questions instantly— a complete turnaround.”

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Helen Keegan

Director of HR and Strategic Engagement at Together for Girls

Disclaimer: The data coming from G2 was collected as of July 2024 and is subject to change or update. Deel does not make any representations as to the completeness or accuracy of the information on this page.

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