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powered by g2 — Data as of 07/2024

Deel vs. OnTop

Deel has 150+ entities, 68+ integrations, 15+ payment methods, an HRIS, 24/7 support, and more to help you efficiently and compliantly streamline hiring, paying, managing, and developing an international workforce.

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35,000+ companies from startups to enterprise choose deel

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Choose Deel over Ontop
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1

Compliance

Reduce risk with top-notch
global compliance

With built-in global compliance and in-house experts in 110+ countries, Deel has what it takes to maintain compliance everywhere. In contrast, Ontop* may compromise on compliance to offer lower prices.

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Localized contracts for both EOR employees and contractors in 110+ countries

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Compliance Hub to automatically alert customers on new regulations and potential violations in 150+ countries

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Scalability

Scale up, down, and all around

Deel is built to scale, working with organizations of all sizes, from small teams to enterprises of thousands. Whether you want to hire worldwide without opening legal entities, streamline HR for your global team, or pay all types of workers anywhere with consolidated payroll—Deel does it all with full compliance.

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Built to scale with Enterprise companies

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Built to scale with Mid-market companies

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Built to scale with SMB

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3

Automation

Save precious time on HR admin

Deel has a wide range of integrations and built-in automation. Ontop has no integrations and lacks in-platform automation, relying heavily on email instead.

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Integrations to keep all data synced and updated

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80+

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Customizable reports

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Flexible payment schedule

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Automatic payments

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4

Platform

Handle everything HR
in one place

Deel's HRIS tool consolidates everything needed to manage a global team so you can cut costs, save time, and scale confidently. While Ontop offers a solution to hire and pay workers, it lacks other key HR functions like performance management or reporting.

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Free HRIS to manage your entire workforce

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In-house mobility services covering 
40+ countries

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Advanced global reporting (from payroll and headcount growth to D&I and PTO)

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HR Slack plugins, time and attendance, background checks, equipment, and WeWork passes

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Automate IT operations and logistics for employee equipment from deployment to end-of-life in 130+ countries


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Provide unmatched flexibility to your workers with Earned Wage Access (EWA) for employees and advance payments for contractors

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5

Support

Rely on fast, in-house support

Deel provides fast, reliable, and multi-channel in-house support. Ontop offers only chat support with slow response times.

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With a 100% in-house team dispersed in 49 countries, we control the quality, training, and career path of everyone in support.

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Multi-channel support: 24/7 in-app chat for you and your teams, email, WhatsApp, phone, call back requests, video calls, and Slack for enterprise

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AI assistant for instant global HR and compliance insights in 100+ countries, in-app and integrated into Slack

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Coverage

Hire wherever you want.
We mean it.

Deel has our own entities, payroll infrastructure, and in-house experts in many countries. Ontop is limited to hiring in fewer countries than Deel and relies on partners.

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Country coverage with owned entities for EOR

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110+

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In-house operated payroll for all countries in which they provide EOR and payroll services

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Same level of service guaranteed in 
every country

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Entity setup and Foreign Entity Registration services

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Supporting tools like salary insights, employment/benefits guides, and more to help plan future workforce expansion in 110+ countries

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Security

Put your information in good hands

Information security is one of Deel's top priorities, given the sensitive nature of the information we gather, store, and continuously manage. Ontop lacks basic security measures, indicating it may not be operating securely.

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SOC 1, 2, and 3 compliant

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ISO27001 compliant

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GDPR compliant

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*This representative comparison is based on known Ontop product features as of April 2024.

Faster, more
flexible payroll

Other providers require payroll to be submitted by the 5th of each month, leaving less time to make adjustments and resulting in extra fees for off-cycle payments. Deel’s industry-leading cutoff dates and on-demand payroll provide unmatched flexibility.

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Deel HR

Save with one HR system for your entire team

We understand the challenges of managing a global workforce across disjointed local systems. We offer our comprehensive HRIS tool for free, ensuring your journey with our EOR and Global Payroll is seamless.

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Providers with owned entities vs. 
in-country partners: What's better?

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Aggregators, like Ontop
Customer service
Direct access to your provider: You'll have fewer touchpoints in communication and faster resolution of any issues, especially if they offer a dedicated customer success manager
Lower quality of overall service: Multiple touchpoints and delays in communication can reduce problem resolution speed and the provider’s responsiveness to your needs
Employee experience
Better employee experience for your global team: Your workers will have a consistent and equitable experience across locations, as you don't depend on local vendors and their way of doing business
Inconsistent processes: Multiple payroll or HR partners on the ground can also mean varying processes, which creates a fragmented employee experience and may lead to employee dissatisfaction
Security
Mitigated data security and compliance risks: Your data is better protected, 
as no third-parties are involved in handling sensitive employee information
Dependence on multiple vendors: The risk of potential disruptions to your international operations increases with the number of vendors an aggregator works with
Customization
More customization: You're not limited to what a specific in-country 
partner can offer, especially in terms of HR policies
Limited customization options: Aggregator providers often offer standardized solutions and the one-size-fits-all approach
Compliance
Stronger local compliance: With an already established presence in a foreign country, wholly-owned providers understand local laws better and can keep up with regulation changes
Increased compliance risks: Without a dedicated entity in each country, 
an aggregator has to rely on local partners to provide them with local tax regulations and employment updates, exposing you to liability
Costs
Overall cost savings: Providers who own entities in your target countries typically charge less because they manage processes in-house, and there are no third-parties to pay additional fees to
Higher service costs: As in-country providers charge their own fees, the overall cost of using EOR services can be higher with the aggregator model due to additional costs (like add-on fees or changes in pricing) and higher risks of noncompliance

g2 momentum leader

#1 multi-country payroll software

G2 named Deel the #1 platform across multiple 
global products.

  • #1 Contractor Management Software
  • #1 Enterprise Multi-Country Payroll Software
  • #1 Employer of Record (EOR) Software

G2 Grid® for Multi-country payroll software

Elevating customer support to new heights
At Deel, we believe that exceptional customer support forms the backbone of effective global HR and payroll management. Our journey to becoming the leading all-in-one HR and payroll platform for global teams means constant innovation and a deep commitment to our 35,000+ clients.
91%

of customer issues resolved at first contact with live chat

6 min

to resolve most EOR and contractors’ issues

90%+

CSAT maintained over 16 months

4.8/5

rating on G2 for our customer support

Disclaimer: The data coming from G2 was collected as of April 18th, 2024 and is subject to change or update. Deel does not make any representations as to the completeness or accuracy of the information on this page.

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