powered by g2 — Data as of 07/2024

Deel vs. Rippling

Deel has 100+ entities, 70+ integrations, 15+ payment methods, an HRIS, 24/7 support, and more to help you efficiently and compliantly streamline hiring, paying, managing, and developing an international workforce.

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35,000+ companies from startups to enterprise choose deel

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Deel is rated higher than Rippling in 74% of the shared G2 Fall 2024 category reports

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Choose Deel over Rippling
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1

Coverage

Hire wherever you want. We mean it.

With global entities, payroll infrastructure, and in-house experts in 110+ countries, Deel offers a wide range of hiring options.

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In-house operated EOR and Global Payroll services in 110+ countries

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Fewer than 30

50+ payroll engines owned

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Treasury services in 70+ countries, and Payroll Connect

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US PEO services, including EPLI and SUTA for PEO Report States free of charge

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Additional fees apply

Automate IT operations and logistics for employee equipment from deployment to end-of-life in 130+ countries

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HR and payroll support tools like salary insights, employment, and benefits guides for streamlined workforce expansion in 100+ countries

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2

Compliance

Reduce risk with top-notch global compliance

With built-in global compliance and in-house experts in 
110+ countries, Deel has what it takes to keep you 
compliant, no matter where you are.

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Worker classification assessment for each new hire

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Locally compliant employment agreement templates for 100+ countries

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Compliance Hub to automatically alert customers on new regulations and potential violations for 150+ countries

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3

Support

24/7 in-house and multi-channel support for global businesses

Deel’s support is in-house, reliable, and fast. Rippling’s support is limited to weekdays and focused on administrators only.

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With a 100% in-house team dispersed in 49 countries, we control the quality, training, and career path of everyone in support.

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AI assistant for instant global HR and compliance insights in 100+ countries, in-app and integrated into Slack

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Multi-channel support: 24/7 in-app chat for you and your teams, email, WhatsApp, phone, call back requests, video calls, and Slack for enterprise

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Support is limited to admins

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4

Payments

Pay out contractors with no additional fees

Deel’s solid global payments infrastructure gives your contractors a superior experience. Rippling's contractor payments are limited to wire transfers and a hefty $20 fee per transaction.

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Pay contractors in 120+ currencies, including crypto

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7+ funding methods for customers, including BACS, Coinbase, direct debit, bank transfer, and more

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8+ withdrawal methods for contractors, including PayPal, Payoneer, Wise, Coinbase, a global debit card, and more

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Contractors can get tax advice from trusted local tax advisors

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Perks to optimize a contractor’s work and lifestyle

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5

Platform

Handle everything HR
in one place

Deel consolidates everything you need to manage a global team, so you can cut costs, save time, and scale confidently.

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HR Slack plugins

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Time and attendance

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Learning and performance management

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Career development, including career frameworks

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*This representative comparison is based on known Rippling product features as of June 2024.

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Paolo Donà

Chief Information Officer, Staycity Group

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Alan Blackburn

COO, Fin3 Technologies, Inc

Mohan Mundkur

Finance Manager, change.org

Deel HR

Unlike Rippling’s HRIS, Deel HR is free

We understand the challenges of managing a global workforce across disjointed local systems. We offer our comprehensive HRIS for free, ensuring your journey with our EOR and Global Payroll is seamless.

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The Deel Advantage

Switch to Deel and save up
to $20,000 per year

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Rippling
People directory
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Yes
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Yes
Automated workflows
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Yes
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Yes
Unified analytics
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Yes
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Yes
Onboarding/offboarding automation
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Yes
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Yes
Permissions and approvals
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Yes
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Yes
Advanced admin and field privileges
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Yes
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Yes
Document and e-sign management
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Yes
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Yes
Pricing
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Free
$8 employee/month

g2 momentum leader

Deel outperforms Rippling in multiple G2 categories

G2 for Spring 2024 named Deel the #1 platform across multiple global products

  • #1 Contractor Management Software
  • #1 Enterprise Multi-Country Payroll Software
  • #1 Employer of Record (EOR) Software

G2 Grid® for Employer of Record (EOR) Software

Elevating customer support to new heights
At Deel, we believe that exceptional customer support forms the backbone of effective global HR and payroll management. Our journey to becoming the leading all-in-one HR and payroll platform for global teams is marked by constant innovation and a deep commitment to our 35,000+ clients.
91%

of customer issues resolved at first contact with live chat

6 min

to resolve most EOR and contractors’ issues

90%+

CSAT maintained over 16 months

4.8/5

rating on G2 for our customer support

How people compare Deel vs. Rippling

Similar to other providers, Rippling misleads customers by leaving out context—in reality Deel wins out in all of these G2 categories.
Ease of setup
9.2

Deel

8.5

Rippling

Good business partner
9.4

Deel

8.7

Rippling

Multi Country
9.5

Deel

8.9

Rippling

Platform performance
9.5

Deel

8.7

Rippling

File sharing
9.7

Deel

8.9

Rippling

Governance
8.9

Deel

8.1

Rippling

Platform data search
9.6

Deel

8.6

Rippling

Platform Compliance Administration
9.3

Deel

8.8

Rippling

HR/HCM Integrations
8.8

Deel

8.5

Rippling

Finance Integrations
8.9

Deel

8.5

Rippling

Platform functionality - Document management
9.3

Deel

8.8

Rippling

Invoicing tool
9.4

Deel

8.8

Rippling

Cost tracking
8.8

Deel

8.1

Rippling

A work culture 
that’s a cut above

Deel outperforms Rippling in Glassdoor employee reviews with a 4.5 star rating. We’re a people platform that always takes care of its own.

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See what former Rippling users say

Incredibly difficult to receive customer support

It was incredibly difficult to receive customer support. Our account managers kept cycling out so whenever we'd email them, we'd get an email bounced notification without any information about whom to contact other than a generic support@ email address.

Verified G2 user

Tech is terrible

Tech is terrible, it's almost impossible to find information and you need to update information in multiple places in order for changes to take effect. Support is also terrible - I've gotten different answers from different people on standard labor law questions.

Way too expensive for the functionality

There is no way to contact the company other than the chat function or creating a ticket. Whenever I have a problem, especially with my payroll I want to be able to solve it immediately and call the help desk. In the end, way too expensive for the functionality of the product and a very poor customer service

Doesn't live up to the promise.

Doesn't live up to the promise. The whole experience of using Rippling is profoundly disappointing, with poor UI/UX, bugs and terrible troubleshooting.

Worst customer service ever!

For a start, Rippling doesn’t offer support on the platform - no chat, no email address, no in-mail messaging, phone number. Nothing. Only knowledge base with no option to communicate with someone at Rippling. I had to connect employees in LinkedIn to get the support email.

Disclaimer: The data coming from G2 and Glassdoor was collected as of April 18th, 2024 and is subject to change or update. 
Deel does not make any representations as to the completeness or accuracy of the information on this page.

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