Cómo Family Care incorporó un sistema de nómina legal en solo tres meses
3
Months to enroll a new payroll system
180+
Personal inscrito en el nuevo sistema de nómina
Industria
Sin ánimo de lucro
Región
Asia y el Pacífico
Tamaño de la empresa
50-200
Productos Deel utilizados
Global Payroll
La empresa
Meet Family Care
Family Care is a not-for-profit organisation that provides family, caring and disability support services and is a registered provider for the National Disability Insurance Scheme (NDIS). Family Care is based in Shepparton, in regional Victoria, and serves the surrounding districts.
El problema
Three months’ notice to wrap up a complex payroll system
In March 2023, Family Care received notice that its then payroll service would wrap up in just three months - a major challenge to any organisation.
“It was key that we landed on a new payroll system with a quality provider quickly,” says Heather Hall, Director of Business Services, Family Care.
At the same time, the organisation needed to transition to a new HR platform. It was seeking integrated payroll and HR systems - rather than two standalone systems that didn’t communicate.
La solución
Onboarding a new payroll system at lightning speed, with exceptional planning and service
Given the size and seriousness of the challenge, Family Care decided to engage PayGroup by Deel. The organisations met on 1 April 2023. Within 30 days, PayGroup by Deel had a test-run ready to go.
“The easier answer for them would have been, ‘This is too hard; the time frame is too short’, but PayGroup went over and above to make the changeover happen,onboarding us within a two month window,” says Hall.
It was not only PayGroup’s speed that impressed Family Care, but also its planning, service and reliability. PayGroup developed a plan to implement the change, and delivered, meeting all their deadlines. They appointed a dedicated project manager, who collaborated with our project manager. They worked together until they had everything right and ready to go.
“Even since go-live, PayGroup has been really responsive with resolving any issues, and making the system work for us.”
Los resultados
Confident compliance, reliable reporting, ease of use
En tres meses, PayGroup by Deel tenía la nómina de Family Care en pleno funcionamiento, con el cumplimiento legal como prioridad.
"No hay dudas sobre la integridad y exactitud de los datos o informes", dice Hall. "No tenemos ninguna duda de que cumplimos legalmente con nuestros requisitos de jubilación, presentación de informes, reparto, etc."
El nuevo sistema de nómina es fácil de usar, por lo que la transición para el personal fue bastante fluida. "Es fácil para el personal incluir hojas de tiempo y solicitudes de permiso y, para los supervisores, es fácil aprobarlas".
Ahora que se ha completado la incorporación, PayGroup by Deel está trabajando con Family Care para personalizar la nómina y satisfacer las necesidades precisas de la organización.
