How ShopBack used Deel to hire skilled talent in countries without entities

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 45 million shoppers across 12 markets. They required an efficient and compliant solution to hire and onboard remote contractors in countries where they didn’t have legal entities.

"The primary driver for our switch to Deel was the compliance capability. We needed a platform that could quickly facilitate hiring and onboarding in markets where we didn't have an entity," said Carolyn Choo, VP, People at ShopBack

Deel's comprehensive compliance features enabled ShopBack to hire contractors quickly in countries with complex legal requirements. This flexibility was crucial for bridging skill gaps in various markets and maintaining the talent supply.

"With Deel, we could hire skilled engineers in markets where we lacked local entities, allowing us to meet our technical needs efficiently," said Carolyn Choo, VP, People at ShopBack

Deel's streamlined onboarding process significantly reduced the time required to bring contractors on board, enabling ShopBack to respond swiftly to market demands and hire high-skilled talent, including security engineers.

"The speed and ease of onboarding contractors with Deel was impressive. We transitioned our contractors within 24 hours, ensuring no disruption in our operations." - said Carolyn Choo, VP, People at ShopBack

Excellence in customer service

In addition to the efficiency of the onboarding process, Deel was able to provide outstanding customer service for ShopBack. The team is quick to respond to any feedback or questions, ensuring a pleasant experience throughout the process.