The role of technical writer is key in translating complex technical knowledge into narratives and documentation that can be easily understood by different audiences. Technical writer responsibilities include:
- Creating and maintaining product documentation and manuals
- Translating complex technical information into clear content
- Collaborating with subject matter experts and product teams
- Editing and proofreading technical materials for accuracy and clarity
- Ensuring documentation complies with industry standards and guidelines
Below is a job description template built specifically for the technical writer. Feel free to use it and adapt it to your specific needs.
About [Company]
This section convinces candidates to apply for a role at your Company instead of another. Include practical information about the Company, as well as details about its culture and values.
[Company] helps [Target] do [x].
[Company] consists of over [x] employees spanning over [x] countries. Our unified yet diverse culture keeps us continually learning and innovating ourselves and our products.
Our market-leading technology, expertise, and global team are crucial to our success and customer satisfaction, so we deliver the best products on the market (and high-quality instructions on how to use them effectively).
Why should you be part of [Company] success story?
We envision a world of [x].
We offer [Target] all the tools they need.
There’s never been a more exciting time to join [Company]
About the technical writer role
Consider whether you need a description of the role or prefer to list duties and responsibilities directly as a bullet-point list.
As our technical writer, you’ll specialize in creating clear and concise documentation for complex technical information and training materials. You understand the impact you’ll create on the bottom line and a valuable role in the Company by transforming intricate concepts, procedures, and product specifications into user-friendly and accessible content for improved usability and optimal user experience.
The day-to-day role of a technical writer at [Company] includes the following responsibilities.
- Gathering and researching technical information from subject matter experts, relevant external sources, and internal contacts
- Organizing and structuring technical content for end-user consumption, ensuring clarity, easy reading, and accessibility for the target audience
- Writing and editing various types of technical documentation such as user manuals, user documentation, tutorials, user guides, specifications, and instruction manuals
- Collaborating with cross-functional teams, such as engineers, software developers, product development teams, product designers, and other stakeholders, to gather necessary information and better understand complex information
- Reviewing and revising documentation for accuracy, consistency, and adherence to style guidelines
- Incorporating visual aids, such as diagrams, screenshots, and illustrations, to enhance the understanding of technical information
About compensation
The more openly you talk about compensation and benefits, the more honest and attractive your job listing will be. We suggest a brief introduction about the values behind your compensation package, followed by a bullet-point list with the details of what is offered.
- Salary
- Bonuses
- Equity
- Perks
- PTO
- Personal development budget
- Health and wellness budget
- Pension plan
- Insurance contribution
- Off-sites or events
Use Deel's expertise to make an informed decision.
Technical Writer Qualifications
- A Bachelor’s degree in technical writing, technical communications, computer science, information technology, or a related field is beneficial for a senior technical writer
- [X] years of experience as a technical writer, preferably in the [X] domain or industry
- Proficiency in writing, editing, and proofreading product documentation in [chosen language, such as English]
- Strong knowledge of best technical writing practices, including style guides and industry standards, as well as the technical skills to understand the software development life cycle (SDLC) and project workflow
- Familiarity with content management systems (CMS) and documentation tools such as [MadCap Flare, Adobe FrameMaker, Microsoft Word] as well as technical knowledge of [XML markup language, HTML] to define structured content with predetermined tags
- Proficiency in using graphics editing software and screen capture tools for creating visuals and illustrations is preferred
- Proven writing experience with FAQs, user guides, or manuals in a technical field
- Work experience with version control systems, such as Git, for managing documentation reviews
- Ability to learn quickly and adapt to new software, technologies, and subject matters
Technical Writer Skills
List the soft skills and personal qualities you are looking for in the perfect candidate.- Excellent communication skills - you have stellar verbal skills and excellent writing skills, which are necessary to convey complex technical information effectively, adapting your voice to the target audience
- Attention to detail - documentation needs to be precise and accurate, and it’s your responsibility to pick up on nuanced details for documentation with a detail-oriented eye
- Strong project management skills - you can manage and structure large amounts of information before condensing key details into consumable content and do so respecting deadlines
- Adaptability - working as a writer places you in a dynamic environment with evolving technologies, changing requirements, and distributed team members
- Collaboration and teamwork - effectively communicating and working with cross-functional teams, such as product managers and product management teams, as well as subject matter experts, demands collaboration skills
- Problem-solving skills - you can identify and address challenges or obstacles that arise during the documentation process, analyze complex information, anticipate potential user issues, and resolve these issues through appropriate methods
How much does a Technical Writer make?
The exact salary of a Technical Writer can vary based on factors such as experience, location, industry, and the size of the organization. Below is a general overview of median salaries for Technical Writers in different regions.
- North America: In North America, particularly the United States and Canada, Technical Writers typically earn a median annual salary ranging from $60,000 to $80,000.
- Europe: In Europe, salaries for Technical Writers vary across countries. In Western European countries, median salaries can range from €40,000 to €60,000 or more annually.
- Middle East and North Africa: In the MENA region, Technical Writer roles may have varying salary levels. Median salaries in countries like the United Arab Emirates, Qatar, or Saudi Arabia may range from $40,000 to $60,000.
- Asia-Pacific: Technical Writer salaries in the Asia-Pacific region can vary widely. In countries like Australia, Singapore, or Japan, median wages range from $50,000 to $70,000.
Additional salary-related considerations
While these figures provide a general indication, consider other factors when assessing Technical Writer salaries:
- Certifications: Holding relevant certifications in technical writing, such as Certified Professional Technical Communicator (CPTC), may positively impact salary levels.
- Experience level: Technical Writers with more experience and a diverse portfolio may command higher compensation.
- Company size: Salaries may vary based on the size and industry of the organization. Larger enterprises or those in specialized fields may offer higher salaries.
- Freelance opportunities: Some Technical Writers work as freelancers, and their income can vary based on the nature and volume of projects.
Individuals considering a career as a Technical Writer should conduct thorough research, build a strong portfolio, and stay updated on industry trends to position themselves for success in this dynamic field.
How to become a Technical Writer
While there isn't a standardized path to becoming a Technical Writer, several common steps can guide individuals aspiring to this role.
Common pathways to becoming a Technical Writer
Education
Formal education in English, Communications, or a related field is a common starting point for becoming a Technical Writer. Many Technical Writers hold a bachelor's or master's degree. Coursework often includes technical writing principles, editing, and document design.
Portfolio development
A portfolio showcasing your writing samples, including user manuals, guides, or online documentation, is essential for demonstrating your technical writing abilities to potential employers. A strong portfolio is often as important as formal education in the field.
Networking
Building a professional network in technical writing and related industries can provide insights, career advice, and potential job opportunities. Networking with other Technical Writers, attending industry conferences, and participating in online forums contribute to professional growth.
Internships and entry-level positions
Gaining practical experience through internships, entry-level technical writing positions, or freelance opportunities is crucial for aspiring Technical Writers. These experiences provide opportunities to work on real-world projects, collaborate with subject matter experts, and build a professional reputation.
Technical Writer education
Education
A solid educational background in technical writing, English, communication, or a related field is typically beneficial for aspiring Technical Writers. Many Technical Writers hold a bachelor's or master's degree in areas such as:
- Technical communication
- English
- Journalism
- Communication studies
- Information technology
Certifications
While not always mandatory, certifications can enhance a technical writer's credibility and demonstrate proficiency in the field. Relevant certifications include:
- Certified Professional Technical Communicator (CPTC)
- Technical Communication Fundamentals Certificate
- Adobe Certified Professional – Technical Communication Suite
Writing and editing skills
Technical writers must possess strong writing and editing skills. Consider taking courses or workshops focusing on technical writing principles, grammar, editing techniques, and style guides. Familiarity with tools like Adobe FrameMaker or MadCap Flare is also valuable.
Technical skills development
Acquiring proficiency in using documentation tools, understanding various technologies, and learning to work with subject matter experts are crucial aspects of the role. Elements of the role that are worth developing further include:
- Subject matter expertise
- Documentation tools and software
- Visual communication
- User experience (UX) writing
- Project management
- Collaboration and communication skills
Alternative career paths
In some cases, individuals transition into the role of Technical Writer from different professional backgrounds. Understanding which roles align well with a transition to technical writing can help plan a successful career switch.
Roles that fit well with a transition to Technical Writer generally fall into these fields:
Content creation
Professionals with experience in content creation, such as marketing or journalism, may transition into technical writing roles, leveraging their writing and communication skills.
Subject matter experts
Individuals with expertise in a specific technical field, such as engineering or IT, may transition into technical writing to communicate complex information to a broader audience.
Copywriting
Professionals with a background in copywriting can seamlessly transition into the role of a Technical Writer. Their skills in crafting clear, concise, and engaging content can be applied to creating user manuals, technical documentation, and instructional guides.
Journalism
Individuals with a journalism background may excel in conducting interviews with subject matter experts, gathering information, and presenting it in an informative and engaging format.
Engineering/technical background
Professionals from an engineering or technical background may excel in translating technical jargon into accessible language for a non-technical audience, ensuring that documentation is both accurate and understandable.
What is a technical writer?
A Technical Writer is a professional figure who specializes in creating clear and concise documentation that makes complex technical information accessible to a non-technical audience. They produce various types of content, such as user manuals, instruction guides, FAQs, online help systems, and software documentation.
Is technical writing an IT job?
No, technical writing is not strictly an IT job, although it often intersects with the IT field. Technical writers work in various industries, including technology, engineering, healthcare, finance, and more. They create documentation for products, services, and processes, regardless of the specific industry or field.
What are the basics of technical writing?
The basics of technical writing involve:
- Simplifying complex concepts for a target audience
- Creating structured and organized documents
- Using clear and concise language
- Incorporating visuals like diagrams or screenshots
- Adhering to style guides and formatting standards
- Collaborating with subject matter experts
- Ensuring accuracy and consistency in information
- Considering user needs and usability
Does a technical writer need a degree?
While a formal degree can be beneficial, it is not always a strict requirement to become a technical writer. Relevant degrees in fields like English, Communications, Journalism, or any related discipline can provide a solid foundation in communication and writing. However, practical experience, a strong portfolio showcasing writing samples, and expertise in the subject matter are also essential.
