Industry
Software
IT-diensten
Regio
Noord-Amerika
Company Size
2000+
Het bedrijf
An easier way to access more qualified virtual workers
Magic makes it easy for businesses to hire virtual assistants, customer service workers, and more. The YCombinator and Sequoia-backed San Francisco company keeps growing as the world of remote work expands. No sourcing, no screening, no overhead. They handle it all.
Het probleem
Contract creation frustrations
Before Deel API, the Magic HR team found themselves in a dilemma regarding contracts. For every contractor hired through the Magic platform, the magic team had to manually create a contract on the Deel platform. This meant creating hundreds of contracts per week, which caused delays for customers and countless hours of operational admin. It was an unble process. Not only did it threaten the retention of their remote workers due to delays in getting hired, but it was also a compliance and customer satisfaction concern.
Magic needed a custom integration with their recruitment platform to automate the entire contract process. Luckily for them, by that time, we were already building the beta version of our API.
De oplossing
Voila! Money and time saved
Thanks to the Deel, Magic creates contracts on Deel automatically as soon as their customers agree to a hire on the Magic platform. This custom integration has saved 13+ hours per week on admin, and improved Magic’s service by reducing wait times by up to two weeks for both their customers and workers. “It became a way to supplement the HR team without bringing on another person,” explained Mars Escobin, the Product Manager at Magic, “so it’s definitely a cost saver as well.”
De snelheid van contractbeschikbaarheid verzekert externe freelancers ervan dat Magic een betrouwbaar bedrijf is. De hele onderneming heeft de ervaring van klanten, freelancers en het bedrijf verbetert. Vooruitkijkend is Magic van plan om andere Deel-functies, zoals tijdregistratie, te gebruiken om andere processen te helpen optimaliseren.
De resultaten
An API that works like, well, magic
When Magic reached out about Deel API, it was clear the two would work together quite well. Magic outlined their needs, laying out the requirements for their contract automation process. With their needs in mind, Deel engineers laid out a plan to get aligned.
Na een paar weken testte Magic een integratie tussen Deel en hun platform. Het leek wel magie. "Het is een erg fijne samenwerking," aldus Escobin, "het werkt erg snel en het team reageert altijd meteen. " Het aanmaken van contracten gebeurt nu automatisch en ze worden binnen enkele seconden naar freelancers verzonden wanneer er een match is tussen werknemer en bedrijf.
