Magic gagne plus de 50 heures par mois sur ses tâches administratives grâce à Deel.

Magic makes it easy for businesses to hire virtual assistants, customer service workers, and more. The YCombinator and Sequoia-backed San Francisco company keeps growing as the world of remote work expands. No sourcing, no screening, no overhead. They handle it all.

Before Deel API, the Magic HR team found themselves in a dilemma regarding contracts. For every contractor hired through the Magic platform, the magic team had to manually create a contract on the Deel platform. This meant creating hundreds of contracts per week, which caused delays for customers and countless hours of operational admin. It was an unble process. Not only did it threaten the retention of their remote workers due to delays in getting hired, but it was also a compliance and customer satisfaction concern.

Magic needed a custom integration with their recruitment platform to automate the entire contract process. Luckily for them, by that time, we were already building the beta version of our API.

Thanks to the Deel, Magic creates contracts on Deel automatically as soon as their customers agree to a hire on the Magic platform. This custom integration has saved 13+ hours per week on admin, and improved Magic’s service by reducing wait times by up to two weeks for both their customers and workers. “It became a way to supplement the HR team without bringing on another person,” explained Mars Escobin, the Product Manager at Magic, “so it’s definitely a cost saver as well.”

Le fait de recevoir rapidement leur contrat rassure les indépendants travaillant en remote sur la fiabilité de Magic. Globalement, l’adoption de ce nouveau système a amélioré l’expérience du client, de l’indépendant et de l’entreprise. Magic prévoit déjà d’utiliser d’autres fonctionnalités de Deel, comme le suivi du temps, pour optimiser davantage de processus.

When Magic reached out about Deel API, it was clear the two would work together quite well. Magic outlined their needs, laying out the requirements for their contract automation process. With their needs in mind, Deel engineers laid out a plan to get aligned.

Au bout de quelques semaines, Magic a testé l’intégration entre Deel et sa plateforme avec d’excellents résultats. « C’est une relation vraiment fondée sur la collaboration, explique M. Escobin. Tout a été très vite et l’équipe s’est toujours montrée très réactive. » Les contrats sont maintenant créés automatiquement et envoyés aux indépendants en quelques secondes chaque fois qu’il y a une correspondance entre un travailleur et une entreprise.