How SOCi automates hiring, onboarding, and paying with Deel

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Originally, SOCi’s talent acquisition, hiring, and payroll processes were manual and lacked a source of truth. It used different platforms for the interviewing and candidate processes, requiring their team to export data to their internal files, leading to repetitive manual entry that was error prone.

Whenever someone was hired, the entire payroll operations were handled on paper through SOCi’s accounts payable team, causing mistakes and delays. “We were just doing manual processes using our own paper invoices that weren’t flowing in consistently,” explained Craig Single, VP of Talent Acquisition & People Analytics.

Plus, SOCi only had entities in a few countries. Its team was limited to hiring in those locations, which kept them from accessing the global pool of talent.

At the beginning of 2022, SOCi faced a rapid growth phase and needed to hire the best talent possible as fast as it could. Handling this demand through its internal process would’ve cost SOCi too much time, effort, and money.

That’s when they heard about Deel. SOCi was interested in how Deel’s platform and integration with Greenhouse would enable it to make the hiring, onboarding, and payroll processes go from hours to just a few clicks while staying compliant

Going from managing multiple unconnected platforms to getting all the data from different processes in just one place changed the game for SOCi. It now has insightful reports that provide its People team with more clarity, enabling better decision-making. “Prior to turning on the integration with Greenhouse, our processes were very manual, and now they’ve gone to a few minutes and clicks, eliminating data errors and knowing it’s secure,” Singles said.

These results are due to an incredibly successful collaboration between SOCi’s team and their Customer Success Manager at Deel, who provided ongoing support throughout the entire process. Singles said, “We established a great relationship with our account management team [at Deel]... they've helped us make sure we’re using Deel in the most efficient way and how they’re constantly coming up with new solutions to solve the problems we have.”

Through Deel, SOCi was able to scale its team and enter the global talent market at the speed it needed to meet the company’s goals. It went to hiring in +20 locations. Single explained, “We now have team members in 25 countries as a result of Deel being able to fast track the process of bringing on the talent we needed globally”.

SOCi konnte nicht nur sein Team nach Bedarf vergrößern, sondern auch den Einstellungsprozess beschleunigen und Daten schneller und fehlerfrei in Sekundenschnelle von einer Plattform zur anderen übertragen, dank der optimierten Integration von Deel Connect mit Greenhouse. „Wir haben jetzt eine einheitliche Informationsquelle, mit der wir alles über eine integrierte Rechnung verwalten, die unsere NetSuite und unser ATS, Greenhouse, verbindet“, erwähnte Single.

SOCi freut sich darauf, neue Funktionen von Deel zu erkunden, insbesondere Daten- und Berichtstools. Sie überlegen, Deel zu nutzen, um zu sehen, wie ihre globalen Daten einfach abgerufen, interpretiert und optimiert werden können.